Returns & Exchanges

At wurst.guitars, we stand behind the quality of our instruments and electronics with a 30-day satisfaction guarantee. If your gear doesn't hit the right note, we offer a straightforward return process to ensure you find the perfect sound.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to begin the authorization process.

2

Pack Your Gear

Securely place the item in its original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the condition of the electronics, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing