Frequently Asked Questions

Everything you need to know about our premium electronic instruments and accessories.

How are the guitars protected during shipping?

Every instrument undergoes a rigorous multi-point inspection before being secured in a custom-engineered, shock-absorbent flight case or double-walled cardboard box to ensure it arrives in perfect tuning.

What is the warranty period for wurst.guitars electronics?

We offer a comprehensive 2-year warranty on all electronic components, including pickups, potentiometers, and internal wiring, covering any manufacturing defects.

Do you offer international shipping?

Yes, we ship worldwide via specialized couriers. Please note that customs duties and import taxes may apply depending on your country's regulations.

Can I return a guitar if it doesn't suit my playing style?

We provide a 30-day 'No Questions Asked' return policy. As long as the instrument is in its original condition and packaging, you can return it for a full refund or exchange.

Are the instruments professionally set up before delivery?

Absolutely. Our in-house luthiers perform a full professional setup, including action adjustment, intonation, and fret polishing, so your guitar is stage-ready out of the box.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.